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Questions, answered

FAQ

Everything customers usually want to know before placing a personalised order.

What photo should I upload?

Use a clear, well-lit image where the face or design is sharp and not heavily filtered.

Can I choose where the embroidery goes?

Yes. Custom products include placement options such as left chest, centre, sleeve or back where supported.

Is the website preview exactly the final embroidery?

The preview shows approximate placement. We still review size, stitch suitability and final production setup.

Can I order from the USA?

The store supports UK, USA and international ordering. Shipping methods can be configured for the live store.

Can personalised products be returned?

Made-to-order personalised items normally cannot be returned for change of mind. Production issues are reviewed separately.

Can businesses order in bulk?

Yes. Use Business & Logos or the contact form for larger workwear and team orders.